We love working with like-minded, dedicated and quality driven cafes and venues. As a proud family owned and operated business, we know that our wholesale customers are our livelihood and we offer each and every one of our customers a personalised service accordingly.
We believe in collaborating with our wholesale customers to empower their businesses by providing them with the tools, equipment and training resources to help them succeed. Remember – your success is our success!
We proudly give our customers the flexibility their growing businesses need and think of ourselves as an extension to our customers' teams. We prefer to earn our customer’s trust and prove the value of our offering rather than tie you in with contracts and all that technical stuff.
If you are interested in becoming a Vivo Coffee wholesale customer we would love to hear from you!
There are numerous advantages to being a Vivo wholesale customer. These include:
TRAINING AND DEVELOPMENT
We believe training is one of the most valuable contributions to a quality coffee experience. We have dedicated Caffeine Consultants who work with all of our wholesale customers to ensure that they understand and appreciate their equipment and select the best blend and beans for their customers.
As a family run business, we take pride in our personalised service. You can be sure that the people you speak to on the phone are the very people who will be processing your order or helping you with training. Our clients are our priority so you will always be able to speak with a member of our customer care team when you need.
That's right - no contracts for our customers. We believe that if we are performing, you won't want another coffee provider so we won't make you commit to us for a lengthy term or weigh you down with a bunch of technical obligations.
MARKETING MATERIALS AND OPPORTUNITIES
We offer our wholesale customers a range of marketing materials to help you get up and running. We also offer marketing and PR opportunities for our customers as a free value add throughout the year. From coffee loyalty cards to umbrellas and barriers - if you have a marketing request for us, let us know.